:root{color:#182230;background:#f4f6f8;height:100%;font-family:Hiragino Sans,Yu Gothic,Meiryo,system-ui,sans-serif;font-size:15px;line-height:1.6;overflow:hidden}*{box-sizing:border-box}body{min-width:320px;height:100%;margin:0;overflow:hidden}#root{height:100%;overflow:hidden}a{color:#16406f;font-weight:700;text-decoration:none}a:hover{text-decoration:underline}button,.button{color:#18324d;cursor:pointer;font:inherit;background:#fff;border:1px solid #c9d3df;border-radius:6px;justify-content:center;align-items:center;min-height:42px;padding:8px 14px;font-weight:700;display:inline-flex}button.primary,.button.primary{color:#fff;background:#17385d;border-color:#17385d}button:disabled{cursor:not-allowed;opacity:.55}input,select,textarea{color:#182230;font:inherit;background:#fff;border:1px solid #bcc8d6;border-radius:6px;width:100%;min-height:42px;padding:9px 10px}textarea{resize:vertical}label{color:#344054;gap:6px;font-weight:700;display:grid}table{border-collapse:collapse;width:100%;min-width:850px}th,td{text-align:left;vertical-align:top;border-bottom:1px solid #e3e8ef;padding:12px}th{color:#344054;background:#eef2f6;font-size:.88rem}.app-shell{min-height:100vh}.topbar{color:#fff;background:#132f4c;justify-content:space-between;align-items:center;gap:24px;padding:18px clamp(18px,4vw,44px);display:flex}.topbar h1{margin:0;font-size:1.35rem;line-height:1.25}.eyebrow{color:#60758c;letter-spacing:0;text-transform:uppercase;margin:0 0 4px;font-size:.76rem;font-weight:800}.topbar .eyebrow{color:#b8c7d7}.main-nav{flex-wrap:wrap;justify-content:flex-end;gap:8px;display:flex}.main-nav a{color:#dce7f3;border-radius:6px;padding:8px 10px}.content{max-width:1320px;margin:0 auto;padding:28px clamp(14px,4vw,40px) 48px}.page-stack{gap:18px;display:grid}.page-heading{justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.page-heading h2{margin:0;font-size:1.7rem;line-height:1.25}.page-lead{color:#667085;margin:6px 0 0}.panel{background:#fff;border:1px solid #d9e1ea;border-radius:8px;padding:18px}.fax-panel{background:#fffdf7;border-color:#d7c8a9}.section-title{justify-content:space-between;align-items:center;gap:12px;margin-bottom:12px;display:flex}.section-title h2,.progress-column h3{margin:0;font-size:1.05rem}.metrics-grid{grid-template-columns:repeat(7,minmax(120px,1fr));gap:12px;display:grid}.metric{background:#fff;border:1px solid #d9e1ea;border-radius:8px;gap:4px;padding:16px;display:grid}.metric span{color:#667085;font-weight:700}.metric strong{color:#17385d;font-size:2rem;line-height:1}.metric.urgent strong{color:#b42318}.two-column{grid-template-columns:minmax(0,1.2fr) minmax(320px,.8fr);gap:18px;display:grid}.two-column.inner{grid-template-columns:repeat(2,minmax(0,1fr))}.table-wrap{overflow-x:auto}.toolbar{grid-template-columns:minmax(240px,1fr) 220px;gap:12px;display:grid}.form-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;display:grid}.wide{grid-column:1/-1}.checkbox{flex-direction:row;align-items:center;gap:8px;display:flex}.checkbox input{width:auto;min-height:auto}.payment-options{border:1px solid #d9e1ea;border-radius:8px;flex-wrap:wrap;gap:12px;padding:12px;display:flex}.info-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:1px;margin:0;display:grid;overflow:hidden}.info-grid div{background:#f6f8fb;grid-template-columns:130px minmax(0,1fr);min-height:44px;display:grid}.info-grid dt{color:#475467;background:#e9eef5;padding:10px;font-weight:800}.info-grid dd{overflow-wrap:anywhere;margin:0;padding:10px}.status{white-space:nowrap;border-radius:999px;margin:2px;padding:7px 9px;font-size:.82rem;font-weight:800;line-height:1;display:inline-flex}.status.gray{color:#475467;background:#eef2f6}.status.blue{color:#175cd3;background:#e8f1fb}.status.amber{color:#b54708;background:#fff4d6}.status.green{color:#067647;background:#dcfae6}.status.violet{color:#6941c6;background:#f1e9ff}.status.navy{color:#17385d;background:#dbeafe}.status.red{color:#b42318;background:#fee4e2}.overdue-row td{background:#fff5f5}.muted{color:#667085;font-size:.9rem}.alert{color:#7a3d00;background:#fff4d6;border:1px solid #f3c969;border-radius:8px;padding:12px 14px;font-weight:800}.compact-list,.ranking,.thread{gap:10px;display:grid}.compact-card,.reservation-mini,.message{background:#f8fafc;border:1px solid #d9e1ea;border-radius:8px;padding:12px}.ranking{margin:0;padding-left:20px}.ranking li{justify-content:space-between;align-items:center;display:flex}.summary-line,.action-row{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.facility-progress{grid-template-columns:repeat(6,minmax(150px,1fr));gap:12px;display:grid}.progress-column{background:#fff;border:1px solid #d9e1ea;border-radius:8px;gap:10px;min-height:160px;padding:14px;display:grid}.reservation-mini{color:#182230;gap:8px;display:grid}.message{max-width:82%}.message.from-jtp{border-left:4px solid #17385d}.message.from-facility{border-left:4px solid #067647;margin-left:auto}.message-meta{color:#667085;flex-wrap:wrap;align-items:center;gap:8px;font-size:.86rem;display:flex}.message-form{gap:10px;margin-top:14px;display:grid}.facility-response-page{-webkit-overflow-scrolling:touch;background:#f2efe7;height:100vh;min-height:0;overflow:hidden auto}.login-page{background:linear-gradient(135deg,#082f4df5,#051f35fa),#082f4d;justify-content:center;align-items:center;height:100vh;padding:8px;display:flex;overflow:auto}.login-panel{background:#f8f8f8;border:1px solid #ffffffd1;border-radius:14px;gap:36px;width:min(100%,920px);max-width:920px;padding:60px 58px;display:grid;box-shadow:0 28px 70px #00000042}.login-brand{color:#101b28;align-items:center;gap:22px;display:flex}.login-brand img{width:96px;height:96px}.login-brand p{color:#96a0ad;margin:0 0 12px;font-size:25px;font-weight:900;line-height:1}.login-brand h1{color:#111c2a;margin:0;font-size:43px;font-weight:900;line-height:1.1}.login-form{box-shadow:none;background:0 0;border:0;border-radius:0;gap:30px;padding:0;display:grid}.login-form p{color:#667085;margin:0;font-weight:700}.login-form label{color:#293541;gap:16px;font-size:28px;font-weight:900;display:grid}.login-form input{color:#000;background:#eaf2ff;border:2px solid #c6d3df;border-radius:14px;min-height:88px;padding:18px 28px;font-size:32px}.login-error{background:#fff1f2;border:1px solid #f3b8c0;border-radius:6px;padding:10px 12px;color:#c21e32!important}.login-submit{color:#fff;background:#168576;border-color:#168576;border-radius:14px;justify-content:center;width:100%;min-height:88px;font-size:30px;font-weight:900}.login-note{margin:0;font-size:24px;color:#697685!important;font-weight:900!important}.response-header{background:#fff;border-bottom:2px solid #17385d;padding:20px clamp(14px,4vw,40px)}.response-header h1{margin:0;font-size:1.45rem}.response-header p{color:#17385d;margin:0 0 4px;font-weight:900}.ops-dashboard .dashboard-hero{color:#fff;background:#0f2942;border-radius:10px;padding:22px}.ops-dashboard .dashboard-hero .eyebrow,.ops-dashboard .dashboard-hero .page-lead{color:#cbd8e6}.ops-dashboard .dashboard-hero .button{box-shadow:0 10px 24px #00000029}.dashboard-board{grid-template-columns:minmax(260px,.85fr) minmax(360px,1.1fr) minmax(420px,1.25fr);gap:18px;display:grid}.work-queue{border-top:4px solid #b42318}.progress-panel{border-top:4px solid #175cd3}.response-feed{border-top:4px solid #067647}.queue-list,.tour-progress-list{gap:10px;display:grid}.queue-item,.tour-progress-item{color:#182230;background:#f8fafc;border:1px solid #d9e1ea;border-radius:8px;gap:8px;padding:12px;display:grid}.queue-item{grid-template-columns:minmax(0,1fr) auto}.queue-item div,.tour-progress-head{gap:3px;display:grid}.queue-item small,.tour-progress-item small{color:#667085;font-weight:700}.progress-bar{background:#e9eef5;border-radius:999px;height:9px;overflow:hidden}.progress-bar span{background:#175cd3;height:100%;display:block}.reservation-workspace{grid-template-columns:330px minmax(420px,1fr) 340px;gap:14px;min-height:680px;display:grid}.reservation-list-pane,.reservation-main-pane,.reservation-side-pane,.detail-left-pane,.detail-main-pane,.detail-right-pane{min-width:0}.reservation-list-pane,.reservation-side-pane{align-self:start;max-height:calc(100vh - 170px);position:sticky;top:18px;overflow:auto}.reservation-search{margin-bottom:12px}.reservation-cards{gap:8px;display:grid}.reservation-card-button{color:#182230;text-align:left;background:#fff;border:1px solid #d9e1ea;border-left:5px solid #c9d3df;border-radius:8px;justify-content:stretch;align-items:stretch;gap:9px;width:100%;min-height:94px;padding:12px;display:grid}.reservation-card-button.selected{background:#eef6ff;border-color:#175cd3}.reservation-card-button.overdue{border-left-color:#b42318}.reservation-card-main,.reservation-card-meta{gap:5px;display:grid}.reservation-card-main small,.reservation-card-meta small{color:#667085;font-weight:700}.reservation-main-pane,.reservation-side-pane,.detail-main-pane,.detail-right-pane,.detail-left-pane{align-content:start;gap:14px;display:grid}.reservation-detail-workspace{width:100%;max-width:1480px;margin:0 auto}.reservation-detail-heading{align-items:center}.reservation-title-block{gap:4px;min-width:0;display:grid}.reservation-title-block h1{color:#0d2032;margin:0;font-size:1.55rem;line-height:1.2}.detail-heading-meta{flex-wrap:wrap;align-items:baseline;gap:10px;margin:0;display:flex}.detail-heading-meta span{color:#60758c;font-weight:900}.detail-heading-meta strong{color:#0d2032;font-size:1.35rem;line-height:1.25}.rating-strip{background:#f6f8fb;border-radius:8px;grid-template-columns:auto 1fr auto 1fr;align-items:center;gap:8px;margin-top:12px;padding:12px;display:grid}.rating-strip strong{color:#17385d;font-size:1.25rem}.detail-three-pane{grid-template-columns:minmax(430px,.98fr) minmax(420px,1.1fr) minmax(340px,.92fr);gap:14px;display:grid}.detail-left-pane .info-grid,.detail-main-pane .info-grid{grid-template-columns:1fr}.detail-left-pane .info-grid div,.detail-main-pane .info-grid div{grid-template-columns:minmax(118px,.32fr) minmax(0,1fr)}.detail-left-pane .info-grid dd,.detail-main-pane .info-grid dd{overflow-wrap:break-word}.side-form-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.facility-response-page{background-color:#f2efe7;background-image:linear-gradient(#132f4c0a 1px,#0000 1px),none;background-position:0 0,0 0;background-repeat:repeat,repeat;background-size:100% 34px;background-attachment:scroll,scroll;background-origin:padding-box,padding-box;background-clip:border-box,border-box}.response-header{justify-content:space-between;align-items:center;display:flex}.response-security-note{color:#067647;background:#edf7f2;border:1px solid #b7dfcc;border-radius:999px;padding:8px 12px;font-weight:800}.facility-response-shell{gap:18px;max-width:1040px;margin:0 auto;padding:28px clamp(14px,4vw,40px) 48px;display:grid}.response-document{background:#fffdf7;border:1px solid #d7c8a9;border-radius:10px;gap:0;display:grid;overflow:hidden;box-shadow:0 22px 50px #50402629}.response-document-section{border-bottom:1px solid #eadfc7;padding:22px}.response-document-title{justify-content:space-between;align-items:center;margin-bottom:16px;display:flex}.response-document-title h2{margin:0;font-size:1.25rem}.response-summary .info-grid div{background:#fffaf0}.response-form-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.response-form-grid input,.response-form-grid select,.response-form-grid textarea{border-color:#c8b994;min-height:48px;font-size:1rem}.response-form-grid textarea{line-height:1.7}.answer-status select{color:#17385d;border-color:#0b6bcb;font-weight:800}.response-action-bar{color:#fff;background:#17385d;justify-content:space-between;align-items:center;gap:14px;padding:16px 22px;display:flex}.response-action-bar span{color:#dce7f3}.response-action-bar .primary{color:#17385d;background:#fff;border-color:#fff;min-width:160px}.response-message-panel>.panel{border-color:#d7c8a9;box-shadow:0 12px 32px #50402614}@media (width<=1280px){.detail-three-pane{grid-template-columns:1fr}}@media (width<=1100px){.metrics-grid,.facility-progress,.dashboard-board{grid-template-columns:repeat(3,minmax(0,1fr))}.form-grid,.two-column,.two-column.inner,.reservation-workspace{grid-template-columns:1fr}.reservation-list-pane,.reservation-side-pane{max-height:none;position:static}}@media (width<=760px){.login-page{align-items:center;height:100svh;padding:18px}.login-panel{border-radius:12px;gap:22px;width:100%;max-width:370px;padding:28px 28px 30px}.login-brand{gap:14px}.login-brand img{width:62px;height:62px}.login-brand p{margin-bottom:6px;font-size:18px}.login-brand h1{white-space:nowrap;font-size:27px}.login-form{gap:18px}.login-form label{gap:8px;font-size:20px}.login-form input,.login-submit{border-radius:10px;min-height:56px;padding:10px 14px;font-size:20px}.login-note{font-size:16px;line-height:1.55}.topbar,.page-heading{display:grid}.main-nav{justify-content:flex-start}.metrics-grid,.dashboard-board,.facility-progress,.toolbar,.info-grid,.response-form-grid,.info-grid div{grid-template-columns:1fr}.message{max-width:100%}.queue-item,.response-header,.response-action-bar{display:grid}}:root{--jtp-navy:#062e4d;--jtp-navy-dark:#032540;--jtp-sidebar:#063353;--jtp-blue:#0b75bd;--jtp-line:#d5dde5;--jtp-text:#162534;--jtp-muted:#667789}body{background:#f4f7fa}.app-shell{background:#f4f7fa;grid-template-rows:64px minmax(0,1fr) 36px;grid-template-columns:minmax(0,1fr);height:100vh;min-height:100vh;display:grid;overflow:hidden}.topbar{color:#fff;background:#082f4d;border-bottom:1px solid #031f35;grid-column:1/-1;align-items:center;gap:0;min-width:0;height:64px;padding:0;display:flex;overflow:hidden}.app-logo{color:#fff;background:#082f4d;justify-content:center;align-self:stretch;align-items:center;width:61px;font-size:26px;font-weight:900;display:flex}.app-logo.jtp-logo{color:#fff;letter-spacing:0;background:0 0;width:24px;font-size:22px}.topbar-brand{color:#fff;align-self:stretch;align-items:center;min-width:0;text-decoration:none;display:flex}.topbar-brand:hover{text-decoration:none}.brand-mark{justify-content:center;align-items:center;width:72px;height:64px;display:flex}.brand-mark img{width:40px;height:40px;display:block}.topbar-title{align-content:center;gap:2px;min-width:0;height:100%;padding:0 12px 0 0;display:grid}.topbar-title span{color:#ffffffc2;white-space:nowrap;font-size:14px;font-weight:900;line-height:1}.topbar h1{color:#fff;text-overflow:ellipsis;white-space:nowrap;margin:0;font-size:18px;font-weight:800;line-height:.95;overflow:hidden}.menu-button{color:#fff;background:0 0;border:0;height:44px;min-height:44px;padding:0 12px;font-size:24px}.menu-button:hover,.menu-button:focus-visible,.topbar-icon-button:hover,.topbar-icon-button:focus-visible{background:#ffffff1f}.topbar-spacer{flex:1}.topbar-tools{color:#fff;align-items:center;gap:16px;min-width:0;padding-right:24px;font-size:14px;display:flex;overflow:visible}.topbar-account{gap:2px;min-width:116px;line-height:1.15;display:grid}.topbar-account strong{color:#fff;text-overflow:ellipsis;white-space:nowrap;font-size:14px;font-weight:900;overflow:hidden}.topbar-account span{color:#ffffffb8;text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:800;overflow:hidden}.topbar-icon-button{color:#fff;background:0 0;border:0;flex:0 0 38px;justify-content:center;align-items:center;width:38px;height:38px;min-height:38px;padding:0;display:inline-flex}.global-search{color:#fff;background:#ffffff1f;border:1px solid #ffffff47;border-radius:4px;width:240px;min-height:34px;padding:6px 12px}.global-search::placeholder{color:#ffffffb8}.tool-bell{flex:0 0 38px;justify-content:center;align-items:center;width:38px;height:38px;display:inline-flex;position:relative}.topbar-icon{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.9px;width:24px;height:24px}.tool-bell b{color:#fff;background:#e32535;border-radius:999px;justify-content:center;align-items:center;min-width:18px;height:18px;padding:0 5px;font-size:11px;display:inline-flex;position:absolute;top:1px;right:0}.side-nav{color:#fff;z-index:30;background:linear-gradient(#052d4d 0%,#082d4b 48%,#06263f 100%);flex-direction:column;width:min(300px,100vw - 44px);min-height:auto;padding:13px 10px 18px;transition:transform .18s;display:flex;position:fixed;top:64px;bottom:0;right:0;overflow-y:auto;transform:translate(104%);box-shadow:-14px 0 32px #02182a3d}.menu-open .side-nav{transform:translate(0)}.menu-backdrop{cursor:default;z-index:20;background:#04132142;border:0;border-radius:0;min-height:0;padding:0;position:fixed;inset:64px 0 0}.main-nav{justify-content:stretch;gap:12px;padding-right:2px;display:grid}.nav-section{border-bottom:1px solid #ffffff2e;gap:6px;padding-bottom:10px;display:grid}.nav-section h2,.nav-login-info h2{color:#ffffff9e;letter-spacing:0;margin:0;padding:0 10px;font-size:12px;font-weight:900;line-height:1}.nav-section-items{gap:4px;display:grid}.main-nav a{color:#fff;border-radius:3px;grid-template-columns:26px minmax(0,1fr) auto;align-items:center;gap:11px;min-height:43px;padding:8px 10px;font-size:15px;font-weight:800;display:grid}.main-nav a.active,.main-nav a:hover{color:#fff;background:#0d80d8;text-decoration:none}.nav-icon{color:#fff;justify-content:center;align-items:center;width:26px;height:26px;display:inline-flex}.nav-svg{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:2px;width:20px;height:20px}.nav-badge{color:#fff;background:#e3323b;border-radius:999px;justify-content:center;align-items:center;min-width:26px;height:24px;padding:0 7px;font-size:13px;display:inline-flex}.nav-badge.warning{background:#f5a314}.nav-badge.danger{background:#dc3545}.nav-login-info{background:#ffffff14;border:1px solid #ffffff29;border-radius:6px;gap:10px;margin-top:12px;padding:12px 0;display:grid}.nav-login-info dl{gap:7px;margin:0;padding:0 10px;display:grid}.nav-login-info dl div{gap:2px;display:grid}.nav-login-info dt{color:#ffffff94;font-size:11px;font-weight:900}.nav-login-info dd{color:#fff;overflow-wrap:anywhere;margin:0;font-size:13px;font-weight:900}.nav-login-info button{color:#fff;background:#ffffff1f;border:1px solid #ffffff38;justify-content:center;align-items:center;gap:8px;min-height:38px;margin:0 10px;padding:8px 10px;font-size:13px;font-weight:900;display:inline-flex}.nav-login-info .topbar-icon{width:18px;height:18px}.close-menu{color:#fff;background:0 0;border:0;border-top:1px solid #ffffff52;border-radius:0;justify-content:flex-end;margin-top:12px;padding:14px 8px 0;font-size:15px}.content{grid-area:2/1;min-width:0;max-width:none;min-height:0;margin:0;padding:8px 8px 0;overflow:auto}.app-footer{color:#34495e;background:#fff;border-top:1px solid #d7e0e9;grid-area:3/1;justify-content:flex-end;align-items:center;padding:0 16px;font-size:13px;display:flex}.jtp-dashboard{color:var(--jtp-text);gap:6px;min-width:1180px;display:grid}.dashboard-toolbar{justify-content:flex-end;align-items:center;gap:18px;height:34px;padding:0 4px;display:flex}.dashboard-toolbar span{color:#1f3448;font-size:14px;font-weight:700}.dashboard-toolbar button{color:#1f3448;background:#fff;border:1px solid #cfd9e3;border-radius:4px;min-height:30px;padding:6px 14px;font-size:14px}.response-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:4px;display:grid}.vertical-response-grid{grid-template-columns:minmax(0,1fr);gap:8px}.dashboard-card,.tour-progress-board{background:#fff;border:1px solid #cdd8e2;border-radius:5px;box-shadow:0 1px 2px #1c344a14}.dashboard-card{min-height:328px;overflow:hidden}.adjustable-dashboard-card{flex-direction:column;min-height:160px;display:flex;position:relative}.dashboard-card-header,.tour-board-header{justify-content:space-between;align-items:center;padding:14px 16px 10px;display:flex}.card-title{align-items:center;gap:10px;display:flex}.card-title h2,.tour-board-header h2{color:#172638;margin:0;font-size:19px;font-weight:900;line-height:1}.card-icon{border:2px solid;border-radius:4px;justify-content:center;align-items:center;width:25px;height:25px;font-size:18px;display:inline-flex}.card-icon.teal{color:#139ba0}.card-icon.orange{color:#f0a000;border-radius:999px}.card-icon.red{color:#df2c35;border:0;font-size:27px}.card-icon.gray{color:#6d7782}.card-actions{align-items:center;gap:12px;display:flex}.card-actions a,.tour-board-header a,.column-footer{color:#1168a8;font-size:14px;font-weight:800}.count{color:#fff;border-radius:999px;justify-content:center;align-items:center;min-width:34px;height:25px;padding:0 9px;font-size:17px;display:inline-flex}.count.teal{background:#0c9a99}.count.orange{background:#f5a314}.count.red{background:#d93642}.compact-dashboard-table{border-collapse:collapse;table-layout:fixed;width:100%;min-width:0;font-size:13px}.compact-dashboard-table th,.compact-dashboard-table td{text-overflow:ellipsis;vertical-align:middle;white-space:nowrap;border-bottom:1px solid #dfe6ee;border-right:1px solid #dfe6ee;height:38px;padding:7px 10px;font-weight:900;overflow:hidden}.compact-dashboard-table th{color:#1c2d3f;-webkit-user-select:none;user-select:none;background:#f7f9fb;font-size:12px;font-weight:900;position:relative}.compact-dashboard-table td{color:#162534}.compact-dashboard-table a{color:#1b4d7a;cursor:pointer;font-weight:800}.dashboard-table-scroll{flex:1;min-height:0;overflow:auto}.adjustable-dashboard-table{width:max-content;min-width:max-content}.adjustable-dashboard-table th{cursor:grab}.adjustable-dashboard-table th:active{cursor:grabbing}.adjustable-dashboard-table th span{text-overflow:ellipsis;white-space:nowrap;padding-right:8px;display:block;overflow:hidden}.column-resize-handle{cursor:col-resize;z-index:2;background:0 0;border:0;border-radius:0;width:9px;min-height:0;padding:0;position:absolute;top:0;bottom:0;right:-4px}.column-resize-handle:after{content:"";background:0 0;width:2px;position:absolute;top:6px;bottom:6px;right:4px}.column-resize-handle:hover:after,.column-resize-handle:focus-visible:after{background:#1174b9}.block-resize-handle{cursor:row-resize;background:#eef3f8;border:0;border-top:1px solid #d4dee8;border-radius:0;flex:0 0 10px;min-height:10px;padding:0;position:relative}.block-resize-handle:after{content:"";background:#9cadbd;border-radius:999px;width:44px;height:3px;position:absolute;top:3px;left:50%;transform:translate(-50%)}.jtp-chip{white-space:nowrap;border:1px solid;border-radius:3px;padding:5px 6px;font-size:12px;font-weight:900;line-height:1;display:inline-flex}.jtp-chip.orange{color:#ff9f00;background:#fff8ec}.jtp-chip.blue{color:#2080cb;background:#eef7ff}.jtp-chip.teal{color:#139ba0;background:#ecfbfb}.jtp-chip.green{color:#2da83a;background:#effaef}.jtp-chip.red{color:#e11d38;background:#fff1f2}.jtp-chip.gray{color:#475467;background:#eef2f6}.overdue-table td:nth-child(5){color:red;font-weight:900}.tour-progress-board{margin-top:0;overflow:hidden}.tour-board-header{padding-bottom:10px}.tour-columns{grid-template-columns:repeat(6,minmax(0,1fr));gap:4px;padding:0 8px 18px;display:grid}.tour-column{border:1px solid #d5dde5;border-radius:2px;flex-direction:column;min-height:300px;display:flex;overflow:hidden}.tour-column header{background:#f7f9fb;border-bottom:1px solid #d5dde5;justify-content:center;align-items:center;height:41px;padding:0 12px;display:flex;position:relative}.tour-column h3{align-items:center;gap:8px;margin:0;font-size:15px;display:flex}.tour-column header b{color:#fff;background:#6d7782;border-radius:999px;justify-content:center;align-items:center;min-width:28px;height:24px;margin-left:10px;padding:0 7px;font-size:15px;display:inline-flex}.dot{border-radius:999px;width:8px;height:8px;display:inline-block}.dot.gray{background:#a9b0b8}.dot.blue{background:#0d71bd}.dot.orange{background:#f5a314}.dot.teal{background:#149a9a}.dot.green{background:#2da83a}.tour-column-label{color:#1c2d3f;background:#fbfcfd;border-bottom:1px solid #d5dde5;height:31px;padding:8px 12px;font-size:12px;font-weight:900}.tour-column-list{flex:1}.tour-row{color:#162534;border-bottom:1px solid #e2e8ef;min-height:49px;padding:6px 12px 6px 18px;text-decoration:none;display:block;position:relative}.tour-row:before{content:"";width:5px;position:absolute;top:0;bottom:0;left:0}.tour-row.bar-gray:before{background:#a9b0b8}.tour-row.bar-blue:before{background:#0d71bd}.tour-row.bar-orange:before{background:#f5a314}.tour-row.bar-teal:before{background:#149a9a}.tour-row.bar-green:before{background:#2da83a}.tour-row:hover{background:#f6fbff;text-decoration:none}.tour-row strong,.tour-row span{font-size:12px;display:block}.tour-row strong{color:#132638;font-weight:900}.tour-row span{color:#172638}.tour-row em{color:red;text-align:right;font-size:11px;font-style:normal;font-weight:900;display:block}.tour-row .jtp-chip{position:absolute;top:10px;right:10px}.column-footer{border-top:1px solid #e2e8ef;padding:8px 12px 11px;font-size:13px;display:block}.topbar-tools .tool-bell{color:#fff;text-decoration:none}.utility-page{max-width:1080px}.utility-list{gap:10px;display:grid}.utility-item{color:#182230;background:#fff;border:1px solid #d9e1ea;border-radius:8px;grid-template-columns:42px minmax(0,1fr);align-items:flex-start;gap:12px;padding:14px;display:grid}.utility-item:hover{background:#f6fbff;text-decoration:none}.utility-item.high{border-left:5px solid #d93642}.utility-icon{color:#175cd3;background:#e8f1fb;border-radius:999px;justify-content:center;align-items:center;width:42px;height:42px;font-weight:900;display:inline-flex}.utility-item.high .utility-icon{color:#b42318;background:#fee4e2}.utility-icon.facility{color:#067647;background:#dcfae6}.utility-title-row{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;display:flex}.utility-title-row strong{color:#132638;font-size:1rem}.utility-item p{color:#475467;margin:4px 0}.utility-tag{color:#475467;background:#eef2f6;border-radius:999px;padding:5px 8px;font-size:.82rem;font-weight:800}.reservation-board-page{background:#fff;border-left:1px solid #d7e0e9;min-height:calc(100vh - 146px);display:grid}.request-list-panel,.request-detail-panel,.request-side-panel{min-width:0}.pane-resizer{cursor:col-resize;background:#eef3f8;border:0;border-left:1px solid #d7e0e9;border-right:1px solid #d7e0e9;border-radius:0;width:8px;min-height:100%;padding:0;position:relative}.pane-resizer:after{content:"";background:#9aa9b8;border-radius:999px;width:3px;height:42px;position:absolute;top:50%;left:50%;transform:translate(-50%,-50%)}.pane-resizer:hover,.is-resizing-pane .pane-resizer{background:#dcecf8}.is-resizing-pane{cursor:col-resize;-webkit-user-select:none;user-select:none}.request-list-panel{border-right:1px solid #d7e0e9;flex-direction:column;display:flex;overflow:hidden}.request-list-panel header{border-bottom:1px solid #d7e0e9;padding:20px 24px 10px}.request-list-panel h2{color:#162534;margin:0 0 22px;font-size:26px;line-height:1}.request-search-row{grid-template-columns:minmax(0,1fr) 102px;gap:10px;display:grid}.request-search-row input{border-color:#c8d3df;border-radius:4px;min-height:38px}.request-search-row button,.request-filter-row button,.filter-reset,.request-sort-row select{color:#263b50;background:#fff;border:1px solid #c8d3df;border-radius:4px;min-height:32px;padding:5px 10px;font-size:13px}.request-filter-row{flex-wrap:wrap;gap:6px;margin-top:10px;display:flex}.request-filter-row button.active,.message-filter button.active{color:#fff;background:#069aa1;border-color:#069aa1}.filter-reset{color:#126aa6;border:0;min-height:24px;margin:4px 0 12px;padding:0;display:inline-flex}.request-sort-row{color:#263b50;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:6px;font-size:13px;display:grid}.request-status-counts{border-bottom:1px solid #d7e0e9;grid-template-columns:repeat(3,1fr);padding:8px 20px;display:grid}.request-status-counts span{color:#667789;font-size:12px;font-weight:800}.request-status-counts b{color:#162534;font-size:16px;display:block}.request-card-list{flex:1;overflow:auto}.request-card{color:#162534;text-align:left;background:#fff;border:0;border-bottom:1px solid #d7e0e9;border-radius:0;justify-content:stretch;gap:7px;width:100%;min-height:122px;padding:13px 24px;display:grid}.request-card:hover,.request-card.selected{background:#e9fbfb}.request-card-top{justify-content:space-between;align-items:center;display:flex}.request-card strong{font-size:16px}.request-card p,.request-card span,.request-card small{color:#34495e;margin:0;font-size:12px}.request-deadline{background:#fff2f2;border:1px solid #ffb9b9;border-radius:3px;padding:3px 6px;font-weight:900;color:#f04438!important}.request-deadline.danger{background:#fee4e2}.request-state{white-space:nowrap;border:1px solid;border-radius:4px;padding:5px 8px;font-size:12px;font-weight:900;line-height:1;display:inline-flex}.request-state.gray{color:#667789;background:#eef2f6}.request-state.blue{color:#0b75bd;background:#e7f6ff}.request-state.orange{color:#f29900;background:#fff7e8}.request-state.green{color:#17a34a;background:#eaf8ef}.request-detail-panel{border-right:1px solid #d7e0e9;padding:24px 24px 32px;overflow:auto}.request-detail-header{gap:20px;display:grid}.action-notice{color:#06747a;background:#ecfbfb;border:1px solid #9bdce0;border-radius:5px;margin-top:14px;padding:10px 12px;font-weight:900}.request-detail-header h2{margin:0 0 10px;font-size:28px;line-height:1}.request-detail-links{gap:18px;display:flex}.request-stepper{gap:0;display:flex}.request-stepper button{color:#667789;background:#fff;border:1px solid #d6e2eb;border-radius:0;min-height:40px;padding:8px 18px;font-size:13px}.request-stepper button.done{color:#069aa1;background:#dff5f7}.request-stepper button.active{color:#f29900;background:#fff4e2;border-color:#f4a12d}.request-main-grid{grid-template-columns:minmax(0,1fr) 190px;gap:0;margin-top:22px;display:grid}.request-info-card,.deadline-action-card,.response-block,.followup-block{background:#fff;border:1px solid #d7e0e9;border-radius:5px}.request-info-card{padding:18px 22px}.request-info-card dl,.answer-meta{gap:12px;margin:0;display:grid}.request-info-card dl div,.answer-meta div{grid-template-columns:90px minmax(0,1fr);display:grid}.request-info-card dt,.answer-meta dt{color:#162534;font-weight:900}.request-info-card dd,.answer-meta dd{color:#263b50;margin:0}.deadline-action-card{background:#fffaf3;border-left:0;gap:12px;padding:18px;display:grid}.deadline-action-card h3{margin:0}.deadline-action-card strong{color:#f04438;font-size:20px}.deadline-action-card span{color:#f04438;font-weight:900}.response-block,.followup-block{margin-top:18px;padding:18px}.followup-block{border-color:#f5d3a8}.block-heading{align-items:center;gap:10px;margin-bottom:14px;display:flex}.block-heading h3{margin:0;font-size:18px}.answer-box{background:#eef8ff;border:1px solid #bfdcf5;border-radius:5px;margin-top:14px;padding:16px}.answer-box.empty{color:#667789;background:#f8fafc}.answer-box ul{margin:8px 0 12px;padding-left:20px}.followup-actions{justify-content:flex-end;margin-top:14px;display:flex}.request-side-panel{padding:22px 16px 32px;overflow:auto}.side-tabs{border-bottom:1px solid #d7e0e9;grid-template-columns:repeat(4,1fr);display:grid}.side-tabs button{color:#263b50;background:#fff;border:0;border-bottom:3px solid #0000;border-radius:0;min-height:42px;font-size:14px}.side-tabs button.active{color:#069aa1;border-bottom-color:#069aa1}.side-section{padding:14px 0}.message-filter{gap:7px;margin-bottom:14px;display:flex}.message-filter button{background:#fff;border:1px solid #d7e0e9;border-radius:4px;min-height:30px;padding:5px 14px}.side-message-list{gap:0;display:grid}.side-message{border-bottom:1px solid #e3e8ef;grid-template-columns:36px minmax(0,1fr);gap:10px;padding:14px 2px;display:grid}.message-avatar{color:#667789;background:#e8eef5;border-radius:999px;justify-content:center;align-items:center;width:36px;height:36px;font-weight:900;display:inline-flex}.side-message header{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.side-message header span{color:#667789;background:#eef2f6;border-radius:3px;padding:3px 6px;font-size:11px;font-weight:900}.side-message time{color:#667789;margin-left:auto;font-size:12px}.side-message p{color:#263b50;margin:4px 0 0}.side-message-form{border:1px solid #d7e0e9;border-radius:4px;gap:8px;margin-top:14px;padding:10px;display:grid}.side-message-form label{grid-template-columns:48px 120px}.side-message-form textarea{min-height:76px}.side-message-form button{justify-self:end;min-width:76px}.memo-card,.rating-panel,.mail-log-side{gap:12px;display:grid}.memo-card{background:#fff8e8;border:1px solid #f2dba9;border-radius:5px;padding:12px}.memo-card button{justify-self:end}.rating-panel h3{align-items:center;gap:8px;margin:0;display:flex}.rating-panel h3 span{color:#f5b43b;letter-spacing:1px}.mail-log-side article{border-bottom:1px solid #e3e8ef;gap:4px;padding:12px 0;display:grid}.mail-log-side time{color:#667789;font-size:12px}.mail-log-side p{margin:0}@media (width<=1180px){.app-shell{grid-template-rows:64px auto minmax(0,1fr) 36px;grid-template-columns:1fr}.reservation-board-page{grid-template-columns:1fr!important}.pane-resizer{display:none}.topbar{height:64px}.global-search,.topbar-tools>span,.topbar-tools>strong{display:none}.topbar-tools{gap:12px;padding-right:12px}.side-nav{top:64px}.main-nav{grid-template-columns:1fr}.content{grid-area:2/1}.app-footer{grid-area:3/1}}@media (width<=560px){.brand-mark{width:52px}.brand-mark img{width:34px;height:34px}.topbar-title span{font-size:11px}.topbar h1{font-size:19px}.menu-button{padding:0 8px}}